Promo code is ORAPROMO for 10% off on all orders placed online, This promo code applies once for a NEW CLIENT on their 1st order - Does not Expire
Promo code is ORACLIENTS for 5% off on all orders placed online, This promo code applies for all our EXISTING CLIENTS for the month of October & November
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All Mobile Solutions Range from:
Branded Bulk SMS, Shortcode, USSD, Ring Back Tones (RBT)
GET STARTED MOBILE SOLUTIONS - Lets start your online Journey
You need a Mobile Solution? Do you want to start your mobile Journey - we power your mobile world? Do you need a Customised Package, You can either;
1. Choose a Mobile Solutions package click here at 10% off your chosen package for New clients and 5% for existing clients. A developer will then pick up your order and plan the start of your website.
2. Ask us for a meeting to discuss your needs either by a Physical Meeting at our Offices or your Location.
3. Email info[at]oracom[.]co[.]ke or Contact us Us here.
4. We can also do all these online via Skype Call [id - oracomkenyawebsolutions and alphonce.juma ], Live Chat via our websites, Via Phone (+254729990583) or request for a call back.. etc
PROMOTING WEBSITE - If you need Further information
All Our Mobile Solutions Services are marketed through - www.bulksmskenya.co.ke Visit here -
FREQUENTLY ASKED QUESTIONS - FAQs
BULK SMS FAQs
What is Bulk SMS
Bulk SMS Messaging is the broadcasting of large numbers of SMS messages for delivery to consumer’s mobile phones. With varied uses for individuals, small business and large enterprises, we provide a trusted scalable platform that you can use to send from 1 to +1 million messages per hour.
What is the length of the sender ID?
The sender name can as long as 11 characters including any spaces. For example, the word BulkSMS is 7 characters long and would fit into the sender name space. But the word Congratulation is 14 characters long and would be cut off at Congratulat. It can include, letters, underscore, dash etc
How do I pay for SMS?
We have multiple payment options including online payments, bank transfers, Till Number and Paybill. Please find our current price list online here
Do my SMS units expire?
No, your SMS units do not expire at Oracom and Oramobile Solutions.
Can I send international Bulk SMS?
Yes, you can send SMS abroad, but we prefer if you notify us of the country before you send such SMS so that we open the ports for your account.
Where can I log into to access my account and send SMSes?
Our Bulk SMS portal is located at www.sms.oracom.co.ke You can always login to your account and enjoy our services.
What do you mean by one page of SMS?
One page of SMS is equal to 160 characters of normal text. If your SMS goes beyond 160 characters, it becomes 2 pages. And subsequently 3 pages for more that 306 characters, and so on.
What of delivery reports; can I see and download the delivery reports for the Bulk SMS I send?
Yes, we have one of the best interfaces which allows you to download all your delivery reports and analyse them in any way you want.
Can I change my password?
Yes, you are free to change your password at any time. To change your username we will need you to verify that you are the true owner of the email address first.
Can I schedule SMS so that it sends automatically without logging in?
Yes, we have a well built SMS scheduler system that sends your SMS automatically once the time you set is reached.
How will I know if the messages are delivered?
We provide you with real time delivery reports with details of message sent and their delivery status.
Can I take a trial of the services before I buy them?
Yes, we offer you a completely FREE demo so that you can try our services. Simply register online or contact us and we will set up a Free and Full Functional Demo Account for you
Do you offer Technical Support?
Yes, technical support is available through online live chat, email and phone. We have technical staff available 24 Hours a day. You can raise a support ticket to notify a problem with our tech support team.
2. SHORT CODES FAQs
What is a short code?
This is a five digit number (such as 20030), which can be used to both send and receive messages from users in instead of long form numbers.
The revenue share depends on the price band and the network. Custom campaigns can be developed to cater for specific requirements, and users can alter:
The response sent
If the incoming SMS should be forwarded an inbox for viewing.
Short Codes are available either in Standard Rates or Premium Rates • Standard Rated short codes behave just like long form numbers. Sending a message using them incurs the same network charges as a long form number, while receiving SMSes through them is free to both the sender and receiver.
• Premium Rated short codes allow you to generate revenue either from SMSes sent to your number (MO-Mobile Originating), or by charging users for sending SMSes to their phone numbers (MT-Mobile Terminating). The revenue is calculated on the basis of the cost to the user.
What are Short Code Keywords?
Keywords are a powerful tool when teamed with a Short Code – it’s a unique SMS identity. Keywords are the words that your customers use to identify the product, service or request they’re interested in. e.g., SMS the word, “ORACOM” to 20030 for more information.
What is a dedicated short code?
A dedicated short code is a multi-digit number that can send and receive. What is a shared short code?
A shared short code is typically owned by one business and that business allows other businesses to use the same short code to send bulk text messages their customers. What is a premium rated short code?
This is a short code that allows you to receive revenue either from SMSes sent to your number, or by charging users for sending SMSes to their phone numbers. The revenue is calculated on the basis of the cost to the user. This allows you to receive payments or contributions over SMS. What is a standard rated short code?
This is a short code that behaves just like long form numbers. Sending a message using them incurs the same network charges as a long form number, while receiving SMSes through them is free to both the sender and receiver. How do I get a short code?
Send us a request by filling in the short code request form found in this link here Who do I talk to for help with my short code?
You can contact our support team via live chat (this is available on the website), via phone (+254 724926871) and via email (email@example.com) Do you help in Coming up with the Shortcode menu or Logic?
Yes, Our System has been tailor made to easily help you come up with the Logic, Our Team is always available to help you. The interface is simple, you drag and drop the logic and conditions.
Benefits of hosting your short code on our platform
Use it as the sender id for you SMS message requests.
See messages sent to that short code in your inbox. You can also forward that traffic to your application using a callback URL or fetch the messages received using API.
For premium rated Mobile Terminated short codes (the receiver bears the cost of the SMS), you will be able to choose whether to bill your recipients when sending the message
For premium rates Mobile Terminated short codes, we will also provide you with delivery report information which will inform you when your messages are not delivered due to lack of credits on the user's phone
Enjoy our competitive revenue share rates for premium short codes
RBT – RING BACK TONES
What is a Ring Back Tone
A ring back tone (RBT) is an audible indication that is heard by the originator of a telephone call while the destination being called is ringing. This is the sound a caller hears while waiting for his/her call to be answered.
How is a Ring Back Tone important to my Company?
With our Corporate Ring Back Tone service we enable companies to replace the traditional ring tone with a customized one that represents the company, there by establishing their own corporate tune as a common ring tone across all communication lines. Demo “call +254729990583”
4. USSD What Is A USSD?
USSD (Unstructured Supplementary Service Data) is a Global System for Mobile(GSM) communication technology that is used to send text between a mobile phone and an application program in the network. Applications may include prepaid roaming or mobile chatting.
We issue USSD Service Codes to our clients by all the Mobile Service Providers (MSPs) in Kenya and worldwide. USSD is a short code such as *311# that provides you with an interactive session or menu. USSD is commonly used for applications that involve:
Surveys or polling using mobile phones
Feedback systems that allow menu options
Query systems e.g. account balances etc
How can I develop the USSD menus?
Kindly note that the client (or you) need to have developed USSD menus (application) we just provide the connectivity. USSD price is for 3 minute session. Our inhouse developers can always assist you in developing these menus if need be. This can be at an extra cost.
Does USSD have a Revenue share model?
USSD does not have a revenue share model. This feature is only available in Shortcodes.
How can I become a Bulk SMS, shortcode reseller?
Becoming a reseller is easy. You will only pay for the whitelisted account and start reselling. Your reseller account will be fully cuistomised with your logo and information. Resellers have discounted reseller rates.